We recommend that you visit your local jeweller to correctly measure your ring size. For further information and advice please contact us at - firstname.lastname@example.org
Most of our chain necklaces measure approximately 40cm. For custom chain lengths please enquire through our Bespoke Service or contact our customer care team.
Please be aware that all deliveries will require a signature – so bear this in mind when giving your delivery address (home or work) and for high value items we always recommend using your billing address.
For all deliveries, we use Air Courier.
Please note the delivery times may vary depending on your location; please allow a longer delivery window for hard to reach locations. Any import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer, although we will endeavor to aid you with this process as much as we can and thorough shipping paperwork will be provided, as required by the delivery region.
Any items not in stock are available to be made to order and can be ordered through the product page. Please process your order as usual but allow 4-6 weeks. Rings to be made to order are available in sizes 6, 6.5 and 7 only. For alternative sizes and other bespoke aspects please place your enquiry though our bespoke section. For full details please reference our bespoke section.
We are not liable for damage incurred to goods in transit or for non-delivery. You will become the owner of the goods you have ordered once they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
EXCHANGES AND RETURNS
We are sure you will love each and every piece of Diane Kordas jewellery, but if for some reason you want to return your purchase, we've made it is easy using our collection service.
Request your Return Label Returns Merchandise Authorization (RMA) number within 10 days of receiving your order. Please email email@example.com with your order number in the subject line and we will issue you an RMA number.
Once you receive your RMA number, we will email you a return shipping label. Our courier provider, Air Courier, will contact you to arrange collection of your return. Please be aware that all costs incurred in shipping returns are the responsibility of the customer.
Returns and exchanges must be picked-up within 4 days of receiving your return label. Attach the return label on the outside of the box and seal your package for the driver to collect.
Duty reclaims on returns are the responsibility and we will endeavor to aid you with any required paperwork.
Our bespoke service enables you to customise pieces from our collection or collaborate with us to create designs that are truly unique. This allows you total freedom to make the smallest change, such as ordering one of our rings made to fit your size or changing the stone colour in a necklace, all the way through to having a unique piece created with you in mind.
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Our signature Spinning ID Tag Pendant in 18k rose gold. One side is engraved with the word 'MARRY, the other bears white enamel set 'ME.' Spin around to display the word of your choice. Fastened with a 0.10ct white diamond hoop clip with double locking. Available with a Ball or Trace Chain.
Make to Order – This item will be made for you within 4 – 6 weeks.
For personalised ID tags, we offer a fully bespoke service.
Tag Length 41mm
Tag Width 18mm